Contact Us

We're here to help with any questions you might have

Get in Touch

Whether you have a question about flight bookings, need help with our service, or want to explore partnership opportunities, our team is ready to assist you.

Email Us

info@rugcheck.ca

Call Us

+1 (475) 245-2482

Monday-Friday: 9am-6pm ET

Our Office

9241 Feest Mews Suite 794

Joneschester, QC G2P8A9

Canada

Registration

Business #: 69893320

Send Us a Message

Our Location

Frequently Asked Questions

How do I cancel or change my flight booking?

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RugCheck is a flight comparison platform, not a booking agent. To cancel or change your flight, you'll need to contact the airline or travel agency you booked with directly. If you booked through one of our partners, you can find their contact information in your confirmation email.

Why are prices different when I click through to book?

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Flight prices change constantly based on availability, demand, and other factors. We update our prices regularly, but there can sometimes be a short delay between price changes and our updates. Additionally, some partners may add service fees or select different fare classes by default. Always review the final price before completing your booking.

How can I become a partner with RugCheck?

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We're always interested in new partnerships! Please select "Partnership Inquiry" in the contact form subject line, and our partnerships team will reach out to discuss opportunities. We work with airlines, travel agencies, hotels, and other travel-related businesses.

Does RugCheck have a mobile app?

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Yes! Our mobile app is available for both iOS and Android devices. You can download it from the App Store or Google Play Store by searching for "RugCheck". The app offers all the features of our website plus mobile-exclusive deals and notifications for price drops on your saved routes.